Questions and answers

PockyAPP is in open beta and sign-up is invite only for now. Write to reg@pokecio.com and we'll send you an invite code to create your account on pokecio.com right in the app.

Yes. PockyAPP is free and ad-free. If you like it, you can support development on Ko-fi.

PockyAPP is for people aged 15 and over. If you find out a younger child created an account, write to privacy@pokecio.com and we'll close it along with all its data.

Android 9 and newer (the current version is 0.10.4 - BETA), computers with Windows 10 and 11, and the browser at app.pokecio.com. Apps for iPhone and Mac are in the works and Linux is planned for later.

We publish the app ourselves, without middlemen. Download it from pokecio.com and it will offer new versions on its own. It's signed with our key, so it won't install an update from anyone else.

Yes. PockyAPP speaks the Matrix protocol, so you can sign in to pokecio.com in Element and other Matrix apps, and you can write to people on other servers too. Overview of Matrix apps →

A board of posts from the chats and channels you follow. Add photos, react and comment. It is in alpha and Android-only for now, but people in Element see the posts too.

Only if you send them your location, and only as precisely as you choose. You can stop live location any time and it ends on its own after the time you picked.

Turn on the app lock in settings: a six-digit PIN, fingerprint or face. You also choose when the app should lock.

A message is locked on your phone and unlocked only on the recipient's phone. The server carries a locked box without the key, so neither it nor we can see the content. It does see who chats with whom and when. The app is in beta and has not had an independent audit. Encryption and safety →

It sees who writes to whom, when and how big the messages are, plus names and profile photos. In encrypted chats it doesn't see text, photos, voice notes, files or location. Privacy →

Sign in on another device, sign out the lost phone in My devices and change your password. With a key backup you'll get your old encrypted messages back too.

You can delete your account right in the app. If that doesn't work, write to privacy@pokecio.com.

Check that PockyAPP is allowed to send notifications and that your phone doesn't put it to sleep to save battery (especially Samsung and Xiaomi).

A message that failed to send stays in the chat and you can choose Try again or Cancel. Messages waiting after a network outage are sent on their own.